Privacy Policy

1. General information

The Official Geek Limited (“We”) are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 and GDPR compliance the data controller and nominated representative for the purpose of the Act may be contacted by emailing: gdpr@theofficialgeek.com or by writing to:

The Official Geek Limited, Verdemar House, 230 Park View, Whitley Bay, Tyne And Wear, United Kingdom, NE26 3QR.

Any changes we may make to our privacy and cookie policy in the future will be posted on our sites and, where appropriate, notified to you by e-mail.

2. Right to access, correct and delete data and to object to data processing

You have the right to access information held about you, to have this data corrected or removed completely. Your right of access can be exercised at any time. We may seek to verify your identity before disclosing the data as due process. This will follow an internal procedure that is standardised across the company. Please contact us by emailing: gdpr@theofficialgeek.com or by writing to:

The Official Geek Limited, Verdemar House, 230 Park View, Whitley Bay, Tyne And Wear, United Kingdom, NE26 3QR.

3. Management of personal data

You have the right to ask us not to process your personal data for marketing purposes and you have the right to have your data removed completely from our system. You can exercise the right at any time by contacting us at gdpr@theofficialgeek.com or by adjusting your account preferences.

Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you have not been satisfied with the response from us regarding your rights, you can contact the ICO (information commissions office) at ICO.org

4. Information We Collect

We collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.theofficialgeek.com (our site). This includes information provided at the time of registering to use our site, subscribing to our services, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by The Official Geek Limited, and when you report a problem with our sites.
  • If you contact us, we will keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our sites and of the fulfilment of your orders.
  • Details of your visits to our sites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • Details of information that you provide as a result of placing your order and paying for your order on our.
  • To help process your order we share information with linked payment gateways from BrainTree Payments and PayPal. The data privacy policy for these payment gateways can be found at BrainTree Privacy Policy and PayPal Privacy Policy

5. How We Use Your Information

We use information held about you in the following ways:

  • To ensure that content from our sites is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, post or telephone.
  • If you do not want us to use your data in this way, please contact us at contact@theofficialgeek.com or follow the deregister link situated at the foot of all promotional email correspondence.

6. Sharing Your Information

We do not share your information with advertisers or third parties.

The only situations where we may disclose your personal information to third parties are:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If The Official Geek Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions and any other documents referred to in them, and other agreements; or to protect the rights, property, or safety of The Official Geek Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

7. Securing your information

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

By submitting your personal data, you agree to this transfer, storing or processing.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored in secure servers. Any payment transactions will be encrypted using SSL technology (AES 256) Industry Standard.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk.